Name: ICT BPM KPM Creative Industries

Icon: /photos/committee/icon/9/icon-ict.png

Content: <p>The IT-BPM industry was the fastest growing industry in the Philippines in 2013 with a 16% YOY growth rate. The average annual growth rate since 2006 has been even higher, at 25%. The industry plays an important role as an employer; in fact, in 2014, the sector reached 1,000,000 employees,122 up from 900,000 in 2013 and 770,000 in 2012. According to the industry association IBPAP, the industry is expected to employ 1.3 million people by 2016.</p> <p>Industry revenue grew to 679.14 billion PhP in 2013, up from 164.21 billion PhP in 2006. Strong growth is expected to continue; according to IBPAP estimates, revenues will grow to 25 billion USD, equivalent to 10% of the global market, by 2016.124 According to a recent estimate by Tholons consulting company, the Philippine IT-BPM sector has the potential to grow to 48 billion USD by 2020, accounting for 20% of the current global market.</p> <p>Globally, the Philippines is number one in voice BPM services and ranks as number two after India in nonvoice BPO services and complex IT-BPM services.126 Europe is the second largest export market of BPM services for the Philippines, after the US.127<br /> The government has identified the IT-BPM industry as one of the key industries in the Philippines. This has resulted in steady growth and a favorable environment for companies in the sector. One of the most important agencies for the industry has been the Philippine Economic Zone Authority, which has attracted most of the foreign investments.</p> <p><a href="http://www.epbn.ph/publications/download?file_name=EPBN_Business_Primer_Teaser_-_ICT-BPM-KPM.pdf&amp;id=15">Click here to download A Brief Overview of the Philippine ICT-BPM-KPM-Creative Industries »</a></p>

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